Understanding Green-e® Certification

Company: Entergy New Orleans, LLC (a subsidiary of Entergy)

Entergy New Orleans Green Select Price, Terms, and Conditions

Whom should I contact for more information?

Email CIR-NE@entergy.com, or residential customers should call 1-800-ENTERGY and business customers should call 1-800-772-3654 or your managed account representative.

What is the contract length?

Month to month

Can I cancel my subscription?

Yes. Service under Entergy Green Select will be month-to-month. Customers may terminate service under Entergy Green Select by giving notice to the Company by calling 1-800-ENTERGY.  Please note that customers who withdraw from Green Select will not be eligible to re-enroll in this service until the seventh (7th) billing month following such withdrawal.

Will my rates change over time?

This rate is fixed and approved by the Council for the City of New Orleans (“Council”).  Any change to the rate would require approval from the Council.

How much will Entergy Green Select cost? 

  • 25% Green: 1.5 cents per kWh premium applied to 25% of each month’s kWh electricity usage
  • 50% Green: 1.25 cents per kWh premium applied to 50% of each month’s kWh electricity usage
  • 100% Green: 1 cent per kWh premium applied to 100% of each month’s kWh electricity usage

What are the enrollment options?

Customer’s can choose to enroll in the 25%, 50% or 100% Green options.

What other fees might I be charged?

Late charges of up to 5% for bills that are unpaid for more than 20 days. You must also pay all applicable federal, state, and local taxes and charges. 

How will I be billed?

You will receive a monthly bill for Entergy Green Select within your monthly utility bill from Entergy New Orleans.